Keeping it simple

Posted 17 August, 2012 by Jennifer

As an executive coach, I’m sometimes called on when a leader, manager or company has too much going no – people, projects, development, deadlines, decisions – and they’ve passed the tipping point of working to full effectiveness. It’s not a weakness to have said ‘yes’ to so many things (or, more likely, for additional responsibilities to have been given to you because there was no one else to take them on) but too much complexity never delivers effective business results.

A call for your executive coach is a call to streamline and to simplify.

Earlier this week I had a conversation with a writer and film director. There were about 8 projects he could easily invest time in – networking, event organising, putting together his next creative team – there’s always so much going on. I asked him – why do you do what you do? He said ‘I love to write. And I love to create.’ I asked him – knowing that, what are your priorities today? He said ‘To finish this script. To get the movie made.’ And even simpler than that? … ‘To finish this script’.

Sometimes there’s a really obvious right next move; often it’s one that only you can do. That’s why it’s on your list and no-one else’s.Everything else you’re investing time in is a distraction, or a subconscious procrastination because it knows that the things only you can do will create the biggest ripple effects – and that in turn will change your world.

There’s a classic story (which is worth repeating …) about a professor who held up to his students an empty glass jar. Into it he placed some large rocks up to the rim. He then help up the jar and said ‘is it full?’. The students nodded ‘yes’. Next the professor took out a bag of pebbles and poured them into the jar. The pebbles found their way in around the spaces of the large rocks. ‘Is it full now?’ he asked. The students nodded ‘yes’. The professor then took out a bag of sand. He poured the sand into the jar and it filled in the spaces around the pebbles. He held up the jar, ‘Is it full now?’. The students nodded ‘yes’. The professor took out a beaker of water, he slowly poured it into the glass jar. The water meandered its way around the spaces of the rocks, the pebbles and the sand until it reached the rim of the jar. ‘Ok, so now it’s full’, said the professor, ‘So, what’s the lesson’?

One student raised her hand and said ‘Is it that we can achieve more than we think – but sometimes have to find new ways to do so?’. ‘A good answer, anyone else?’ said the professor. Another student put up his hand, ‘Could it be that if we assume a question means ‘more of the same’ we’re missing an opportunity?’. ‘Another good answer’ said the professor, ‘And here’s the lesson I want you to take away from today: I could only put as much into this glass jar if I started with the big stuff. In any other order, this quantity of rocks, pebbles, sand and water could not be contained. Prioritise the big things into your life – health, fitness, a vision, connection – and all the rest will fall into place around it’.

As an executive coach, I couldn’t have put it better myself!

“Simplicity is the ultimate sophistication.” Leonardo da Vinci

Jennifer Broadley is one of the UK's leading executive coaches. She works with corporate leaders, business directors and successful entrepreneurs. She specialises in CEO coaching, prosperity coaching and providing the most cutting-edge and intuitive leadership and personal success programs in the UK. Jennifer is passionate about the ongoing self improvement of the world's future business leaders – the way-showers for our precious next generation. She coaches, speaks, writes and runs workshops on 'The 7 Steps to Personal & Professional Freedom'®. You can buy her book of the same name from www.Amazon.co.uk You can call, email or message Jennifer from www.JenniferBroadley.com.

Executive Leadership – It’s Different Now …

Posted 25 July, 2012 by Jennifer

When I took my first job in the corporate publishing industry over twenty years ago the culture was very different to what I know from the various corporates I deliver executive leadership coaching to now. In the 90s there was still a sense of having to do your time. You most likely had to have a university degree before you worked your way up from assistant to manager and from there to director and onward (if you hadn’t keeled over) to the board of the company. Normal was for that process to take decades! Super-dullsville!!

Move forward to 2012 and there’s a different type of leadership developing. It give less weight to who you know and what’s your background and more to meritocracy, personal passion, drive and accountability. With the right education – and that doesn’t have to mean university – relevant experience and, most importantly, strong personal and professional skills, leaders in corporates can achieve recognition and directorships in their late 20s and early 30s.

A few (but an increasing number) are going out on their own and leading multi-million (and billion) pound operations before their thirtieth birthday. Here’s an important question though: is it more impressive to be a CEO at 35 than it is at 55 years old?

My answer … ‘no’.

Heres’ what’s truly impressive: any person – young, middle aged, pensioner, male, female, any culture, any socio-economic background – investing in themselves to a point where they recognise the keys of a true leader: vision, integrity, collaboration, transparency, enablement, compassion and gratitude.

The most frequent challenge I see in delivering executive leadership coaching is when a leader has forgotten that their role is to serve. A product or service will only thrive when customers, clients, readers, listeners, viewers have a happy experience of it. And the company itself can only deliver that when their designers, writers, developers, marketeers, sales agents and operations directors are bought into a vision and empowered to deliver.

It’s always about people, it’s always about evolving (an idea, a brand, a way of distributing), it’s always about a mindset of adventuring and seeing new opportunities. If courage and clarity are modeled in a CEO that spirit will filter out to the directors and their management teams as will honesty, respect and ego-lessness.

My 20 years ago experience was so much based around a fear & lack model too (what’s in it for me) – you had to do as instructed by your manager because she was following a mandate from her director. It was like an extension of school.

Today though, the most dynamic companies out there use a model of respect and abundance – CEOs acknowledging that they don’t hold all the solutions but they do know how to hire creative thinkers and dynamic communicators and invest in their expansion over a given term.

My greatest satisfaction in executive leadership coaching is to have a corporate decision maker remember his or her own talents, creativity and courage. To get clear once again about changes and choices; because when they’re inspired they’re inspiring.

Your Ceiling of Success

Posted 11 July, 2012 by Jennifer

You know how sometimes it takes an intensity of the same thing to occur multiple times before the penny drops? Like 5 super-valuable executives leave the company within a 3 month period before a CEO recognises that they’ve all been reporting to the same undeveloped senior director. Or targets go unmet over 6 terms in a sales department although the training’s great, before the issue is pinpointed that the client relationship management software has glitches and requires an investment and update.

Recently I had an influx of senior executives, from a range of companies and backgrounds but who had all excelled in their roles early in their careers. It took me a while to recognise the pattern – each of them was in his or her early 40s; they were directing their business sectors, if not MDing the entire company; they were effective in their role and respected within the company; each was happy personally, in a committed partnership with children; and crucially … each had come to a point where their apparent personal & professional success was no longer fully satisfying.

There’s a program that I work on with senior executives called The 7 Steps to Personal & Professional Freedom (you can get the simple version in my book of the same title – available on Amazon.co.uk), and the first step is always Clear & Courageous Thinking. It’s what we do, consciously or otherwise, when we imagine the outcome we want for our lives. Many people picture a version of what they’ve seen their parents achieve (so doctor’s children become doctors, teacher’s children go into teaching) and expand on it a little. Others have dreams as children with no model present in their family or social groups (the daughter of a miner becomes a entrepreneur, or the son of a plumber becomes a lawyer).

Wherever I see high achievement in executives in their late 30s and early 40s, there’s been a clear thinking process since childhood, which has often involved bigger-than-average risk and action taking to get there – that’s the courageous part – (so they might have moved country with small children whilst in their 30s in order to say ‘yes’ to the next corporate step up; or they might have taken a temporary salary cut at a key point in their career in order to shift from an creative path to a commercial path because it looked as though there might be more longevity and opportunity there in the long run).

Here’s the challenge though – those who have held a clear and courageous vision since childhood often achieve the outcome within 10-15 years of their post-university career. And that doesn’t fit with the historic story of ‘work until your 60, then retire rich and happy’. They’re already rich and happy and they’re only 42 years old! These executive are managing a ceiling of success because they had no clue to imaging bigger, brighter or more purposeful.

Breaking through the ceiling is where a successful director will ask ‘so what does ‘more’ look like?’, or ‘how do I add meaning to my ambition?’, or ‘what if I took all my transferable skills and knowledge and started again from ground up?’. It’s a beautiful piece of new, clear and courageous thinking; the next step of expansion. And, similar to when they were children, the adventure’s just beginning and the sky’s no limit!

A CEO’s legacy

Posted 30 May, 2012 by Jennifer

Leaders define success in any number of ways – increasing turnover, launching innovative products, hiring world-class teams, going global, changing lives.

Some CEOs are credentialed and experienced to the hilt; others are risk takers and their own best PR machine. Some step in to lead a share-held company; others start from the ground up turning millions into billions in a single decade. Whatever their style and character, every CEO holds the intention that they leave a company and its people – employees and clients – healthier, happier and richer for them having been involved.

How do you train for leadership though? What are the lessons? Can anyone make it to the top of a medium or large company? Is it about qualifications, contacts, networking, character, good-fortune, divine-interventions? Who knows … in reality a heady mix of all of it probably.

The skills of a good CEO include:

awareness – what attracts a customer to their brand and how do we provide more of that
advanced people skills – spotting talent and influencing and motivating with sincerity
a vision for the future of the organisation – its products & services, its people and its customers & clients

Exceptional skills would be:

servant leadership – a proactive empathy with each person involved in the business cycle and an full-time investment in empowering their greater expression personally & professionally
active life-long learning – where personal development is ongoing and equally sought out in times of challenge and of success
collaborative mindset – where it’s not about ‘more for us’ it’s about ‘more for all’ – where knowledge, resources and route-to-market are shared in order that financial and environmental benefits further reward the customer as well as the companies’ involved

And those leaders who move forward the fastest and surest:

have an exceptional leadership team supporting the shared company vision
actively expand their ceiling of understanding – intellectually (where are the next technical and people innovations coming from), inspirationally (how do I manage this newest team dynamic to continue to sustain high performance in my directors), intuitively (how do we best respond to the rapidly changing market place, purchasing styles and global clientelle) – and put in place stimulus that keep them thinking at the edge of their comfort zones (mentors, executive coaches, what-if hubs, mastermind groups)
cultivate a culture of creativity, diversity, authenticity and integrity – which cascades from the CEO through the leadership team to the mangers, teams, collaborating companies and out to a market which responds in kind by repeatedly investing in the products and services of that brand.

More for all and less to none – that’s an overall winning CEO legacy!

Leadership Success: clarity, passion, teamwork

Posted 30 April, 2012 by Jennifer

The great thing about coaching leadership success is that it naturally has a positive ripple effect throughout the rest of the company. Directors get clear, they speak with expectation and inspiration to their managers and in turn those managers create a culture of unlimited possibilities within their teams – a win for productivity, for the organisation and for its customers.

So what does it take for a business leader to motivate a team to operate at peak potential? Clarity, enthusiasm and motivation all contribute – that takes body, mind and heart know-how. The ‘x-factor’ for limitless results is always the same … add soul to the equation. Here’s some of what I know about that:

Energy organises around what is most articulate in your system. When your predominant resonance is one of expectation, you attract excitement, when it’s one of progress you attract action, one of confusion you attract mixed messages, one of conflict you attract aggression, one of expansion you attract opportunities.

It’s important to equip yourself with a colourful vocabulary around the subject you’re passionate about. Practice speaking out how great it’s going to be to achieve that promotion, build that team, launch that new product line, expand into that region or sell that millionth unit. Everything is achieved with less effort when your predominant vibration is one of already having achieved the result you’re dreaming of.

As a leader:

Everything you do influences others: your words, your attitude, your humour, your discipline.
Be clear (and if you’re not, get a coach and get clear) – because directors and managers will model your message. There’s got to be a sense that a team know how their contribution fits into the big picture, and how that’s valued overall by the organisation. Clarity will cut through timelines like nothing else in business.
Get to know the human capital available to you. You may have an Einstein on your payroll; she may know how to deliver a process or a product that’s unlike anything anyone’s see before. If that’s the case you really want to have access to that genius.

Coaching leadership success is all about placing the success of a leader’s results squarely in the realms of their own responsibility. The more you invest in yourself the more limitless the possibilities you create for yourself and for those around you – personally and professionally!

Coaching conscious leaders

Posted 1 March, 2012 by Jennifer

It takes an aware and bold leader to continue to step into areas of discomfort as they stretch themselves in the name of personal & professional development. They know already the link between self development and higher results – and they make conscious decisions to commit the time and effort to the ongoing refinement of thoughts, words, actions, skills.

Most leaders I’ve worked with are:

Clear thinkers – the conversations they’re having in the moment have a ‘how is this contributing to the biggest future’ slant on them
Resilient – they don’t take knock-backs personally. They learn, adjust, get up and approach again from a different angle
Risk takers – the next steps are calculated and when the key people are in the position they’re going

Beyond this awareness are servant leaders who in addition:

Engage their heart – they consider the individuals, they go beyond ‘biggest future’ to ‘legacy’
Emit authenticity – they’re healthy, disciplined, inspired and conscious that ‘all of it’ (people, attitude, ethos, standards, respect …) contributes to ultimate success and results
Live accountably – there’s no blaming; just the highest personal standards of clarity, impeccable speech & motivation and they ‘be the change they want to see’

In a recent conversation I heard this: ‘most of the adults I work with use the same emotional strategies they were using in their teens’. Thankfully that’s not my own experience with my clients, but I get what he meant in saying that.

If you take 100% responsibility for evolving into the sort of person who can be, do, have and achieve the things you dream about, you can experience the freedom that goes with it; because then everything’s something you can do something about.

Coaching conscious leadership is tough head, heart & soul work. Persistence in strengthening those skill-sets though brings with it unparalleled results, extraordinary rewards and individuals who literally become beacons in their lifetime.

CEO coaching … leaders who lifelong learn

Posted 8 February, 2012 by Jennifer

I can’t tell you how many times I’ve heard it asked by corporate leaders from directors, to board members to CEOs ”but why would I need coaching … I’m doing everything right”. To which I reply “you wouldn’t be at your level of success if you weren’t doing everything right. And I work with achievers not because there are issues, but because there’s always unreleased potential”.

A founding father of the US, Benjamin Franklin said, “Without continual growth and progress, such words as improvement, achievement, and success have no meaning.”

A noted polymath was old Franklin which means he had a great deal of knowledge about a wide range of topics. He was known for his considered opinion, his wisdom, his diplomacy and his natural ability to lead and to inspire others. I’m guessing he meant it then, when he also said, “When you’re finished changing, you’re finished.”

In metaphysics there’s a law called ‘the law of perpetual transmutation’. It means that all things physical and non-physical exist in a constantly state of change – expanding, reducing, evolving. There’s never nothing happening. Nothing stays the same. The universe’s default is transformation.

The most successful leaders, managing directors, CEOs on the planet know all about this law. You’d never hear them say ‘I’m complete; all the things on my list are ticked; we’ve reached every goal I ever had for myself, the company, the customers, the systems, the employees and the products & services… so, yeah. We’re done’.

Because, too right they’d be ‘done’! Done gathering new ideas; done sensing what’s next for the marketplace; done navigating the company’s best talent towards unearthing new opportunities.

There IS no ‘done’ in the life-cycle of successful leaders within progressive organisations. Personal growth & progress = greater team achievements = product & service improvements = ongoing business success; just like Franklin said it would.

Every individual leader is called to be creative and to lead and expand themselves and their business in a way that’s unique to them. There are no co-incidences in any man or woman’s rise to the helm of a notable corporate company to pioneer a new chapter for its tribe. Directors who actively develop integrity, respect, wisdom, a sense of themselves, and a healthy relationship with risk will thrive.

Lifelong learning is a commitment. There are no right or wrong ways to go about it – study a formal course, hire an executive coach, read, listen, watch, blog, join a mastermind – your style, your choice. But it is a conscious decision to walk this path – you cannot inherit leadership success. The results show in each of us to a depth and effectiveness equal to the hours invested in developing the craft.

I leave you with an Irish saying which is up there, in my opinion, with the wisdom of Mr Franklin: “You’ve got to do your own growing, no matter how tall your grandfather was.”

‘I Wanted to Design; Now I Lead’ …

Posted 11 January, 2012 by Jennifer

What happens when the thing you loved doing the most – the reason you stepped up for your chosen career – is no longer present in your job?

I’ve spoken to directors who were designers, managers who were mechanics, and leaders who were lifeguards – all of whom have progressed far enough in their careers that the activity that made them stand out in the first place has been downsized to almost zero and replaced with leadership responsibilities primarily comprising of strategy and motivating others.

It’s not entirely a bad thing. And it could easily be called ‘natural career progression’. If it describes you then know this; stepping forward into leadership is best when:

you’re still involved with people who are doing the thing you loved – and you can inspire them
the knowledge you acquired developing the skill-set of your passion can continue to be shared
by doing so, you discover something more about yourself that you couldn’t have aspired to at the outset of your career journey

I don’t know any career newbees who when asked ‘what would you like to be’, they answer ‘A leader’, ‘A CEO’, or ‘A board director’. Instead they aspire to be architects, clothes designers, marine engineers, environmental scientist, flower importers – you know? Things that directly link them to the product or service they want to offer to others.

My question is this: if leadership is naturally what we all progress towards then how come we don’t:

talk about it to our students and new starts to prepare them for going beyond their ‘first stage’ career
equip our directors with a full leadership skill set in as much detail as we would a doctor
support leaders constantly so that in their rising to the top of our organisations, they continue to exude the creativity and innovation that we know they inherently own because we saw it displayed in their ‘stage 1′ passion

When a company’s leaders are disciplined and successful, but not 100% passionate about the role they’ve progressed to, not only does the organisation lose their return on investment in that person, they also haemorrhage possibility, opportunity and competitive edge.

No one would drive a car with a leak in the petrol tank – it limits the speed and potential of you getting from A to B. So why do we accept a reduced performance in our most valued and invested-in employees?

To get way out in front in 2012, here’s where I believe the treasure lies:

FOCUS on your key 10-20 performers and, especially if they’re outstanding, invest further in them (coaching, mentoring, enabling)
CREATE (or access) a platform which brings together leaders from different, non-competitive disciplines and companies to share stories that inspire and prompt radical, new thinking and stimulating possibilities (the TED.com theory: ideas worth sharing)
TALK! If you’re an HR Director or Talent Manager, get out there and do the rounds with your board members and fellow directors – find out the development they’d most value.
TALK! If you’re a director or leader in your business, go and find your Learning & Development contact and ask them what the possibilities are for you to actively evolve yourself and your results this year
TALK! If you’re from an organisation where you know there’s a valuable conversation to be had with a counterpart in a non-competitive organisations, pick up the phone, call him/her and get the revolution started.

Wow, December Already … Now What?

Posted 1 December, 2011 by Jennifer

If I were to knock on your office door tomorrow and say this: ’Knowing that you’re guaranteed to succeed, what is your plan – personal & professional – for 2012?’ …

Would you know your answer?
Would you smile with excitement and be able to rattle off the details?
And are the people who’re going to support you in those changes already briefed and onside?

If the answer to those 3 points is ‘yes’, then congratulations, you can save yourself 2 minutes by skipping the rest of this blog and going back to your joyous state of clarity & attracting the dream!

For those who aren’t clear about what you’d like to see manifest before December 2012, that’s ok, welcome to the tribe!

Forward planning doesn’t have to be a laborious, drawn out kind of process, however, if you want a significantly improved version of this year though, trust me the 30 minutes you invest in this little exercise will be the most precious time you’ve spent … ever. Here’s the strategy:

Book a 30 minute meeting with yourself within the next 7 days and write it into your diary (because if it’s in there and you treat yourself with the respect you treat other people, you’ll stick to it!)
Go somewhere quiet whether it’s in the office or in the house, or out to a favorite hide away in a library or a coffee shop (and put your I’m-serious-don’t-bother-me face on so that people know to keep their distance)
Ask What Do I Want? …. and with your blank paper and pen at the ready, let this simplest and most powerful question in the world sink beyond your intellect and into your heart & soul … just wait … then
Write your thoughts down, and if it helps use these 8 headings: Career; Finances; Relationship; Friends & Family; Health; Recreation; Personal Growth; Service to Others (if you’re not that structured, just let all the ideas in your mind find their own words and form on the page)
Hold the mindset of ‘I’m guaranteed to succeed’ - and write from that place of trusting (because for sure your sub-conscious has a field day during these tasks with ‘but … well you can’t because … what will people say … how are you qualified … who’s going to listen … it’s never been done’). Be courageous with the intentions of your future.

When you’re finished the excercise – that’s round 1 done. Congratulations!

Round 2 happens over the next 5 days, when once a day for 10 minutes you re-read your vision and check in with yourself how that feels. Picture yourself living the reality that you’ve created for yourself and remind yourself ‘I’m guaranteed to succeed!’.

The trick with all of this mindset mastery is to keep away from the ‘how’. It’s counter-intuitive I know, but when we learn the skill of holding intentions without limiting the outcomes by leading with our intellect, that’s when we tap into ‘success with soul’, infinite possibility and extraordinary & speedy results.

Round 3 happens by paying attention to how the thoughts you think and the actions you take over the rest of this month are subtly reframed and purposeful. Regularly read and meditate on your 2012 plan throughout December and on through the beginning of the new year. Relax about how it’s going to play out.

It IS going to play out.

Born for Something Bigger

Posted 4 November, 2011 by Jennifer

How much do you think you compromise on a day-to-day basis? Do you do it in work, in your relationships, in the stories you tell yourself about the choices you do and don’t have? Where did you learn those notions, those stories you tell yourself are ‘the one right way’? And is it easier to justify the justifying because you’re surrounded by people who are doing the exact same thing?

If any of this sounds familiar to you, you’re not alone!. I’ve had some extraordinary conversations this week with successful directors in choice corporate positions. Some of the cultural assumptions I’m hearing include:

I don’t have a choice really, that’s where the company’s headed, everyone’s in the same boat
Although I dread work sometimes, I’m lucky really … loads of people I know would love to have this job
I couldn’t set up on my own – it would take years to match this salary and my family are depending on me
If I stepped up to a more senior role I’d be more accountable and that means more hours
Noone has conversations about ‘purpose’ or ‘meaning’ here – it’s just not done – I’d be laughed at

Without transparent conversation everyone thinks they’re the only one who’s not living the dream, the only one who’s compromising and the only one who’s frustrated that today is SO predictably similar to yesterday and, god forbid, tomorrow too! The truth is that most of your colleagues are aspiring to evolve, to have real conversations about real things and to start to live as authentically in their place of work as they do outside.

So where do you start with something as significant as playing a bigger game? It’s a step-at-a-time kind of process, but start today and you’ll be telling some entirely different stories in a short month’s time. Here are some suggestions:

Once a day, say something genuine (a compliment, an observation, a personal thought) that stretches you out of your comfort zone: ‘I liked the way you spoke to that client. You’re very sincere. I find it challenging to shift my mind away from corporate targets and relate so openly.’
Ask at least 1 question (beyond ‘how are you, fine?’!!) of each person you speak with in a day that’s not work-related
Genuinely listen to what’s being said and ask yourself (and others) – ‘how could we add more meaning to this’
Talk to your customers, readers, viewers, listeners and ask them how what’s good could be better
Commit to personal & professional mastery and do one thing each day that makes your life richer

Ultimately a company is as successful as those who are leading it, holding the vision, and connecting the purpose of their culture, product & service to the relevance of their customers lives. When you step out of the intellect and engage with ‘meaning’ you let go the effort of up-stream and start to move with the current.

When you say ‘I messed up’,it’s real & people can relate. When you say ‘I don’t know, can we figure it out together’ there’s shared purpose. When you speak out that ‘Let’s hold an intention that in 6 months time we’ll all be working less, earning more and in our freed up time be doing more sport, playing more music and hanging out more with our partners … let’s make that happen’, you’re tapping into an energy that has the power to engage massive creativity & solutions.

Playing BIG is an arena where justifications are replace by opportunities. Only YOU know your heart (and if you’re not 100% clear, then 2 hours in a quiet room with a blank piece of paper and this question ‘What do I really want’ – work, romance, finances, health, recreation, family & friends, personal growth, service to others – will get you significantly closer to your answer). Only YOU know how this part of your career fits with your biggest purpose.

Playing BIG is not rocket science. You DO have to separate yourself from the ‘nay sayers’. You DO have to develop a process of conscious observation of your own limited thinking. You DO have to be bold, say yes … and leap.

The opposite of courage is not cowardice, it’s conformity!