Successful leadership – genuinely be yourself

Posted 14 September, 2012 by Jennifer

‘What does it take to be successful in top leadership?’, I’m asked by a client about to step up to an MD-on-the-board role. And I found my usual coach approach of ‘empower the client to discover’ went right out the window. ‘If you really want to lead with style’, I said, ‘then genuinely be yourself’.

My experience has often been that by the time you, as a senior executive, are invited to be part of the elite leadership team that make up the board of a large corporate, it’s your character, experience and intuitive creativity that are really being called on.

You’ve done the journeying; the one that starts in the first years learning the formulas for acceptance which allow you to integrate into the company structure. As a team member you had to learn how to get on with colleagues, how to keep time, meet deadlines, produce results and communicate clearly, respectfully and using the language of the organisation.

Then you moved up to management; you learned the skills that allowed you to communicate clear goals, to motivate, to listen well, to spot your team member’s strengths and to influence their thinking as well as that of peers, directors and clients. You met deadlines and achieved results.

As a director, you felt the pressure and responded. You developed to know how to champion your business sector within the overall company vision. You inspired those around you to think more creatively, you knew which were the quick wins and which opportunities were best played out over a longer, more strategic time period. You worked out that to consciously invest in your own development at this point meant you could work less (yet smarter) and earn more. You hired teams knowledgeably and inspired with wisdom.

So now you’ve done your time, you’re ready for board level and your role from here is to oversee the business of a whole country or the negotiating of billion-pound contracts.

You’re part of a leadership team that together steers a healthy course of growth for products, services, customers and employees alike. What’s different from here is that there’s less instead of more structure because the market isn’t defined by past results it’s created by honoring the future. It’s time to downplay some of the rigidity that got you there and up-play some of the true you.

Successful leaders, over time, learn how to trust their intellect, their emotional intelligence and their intuition. The investment of time and personal & professional development has been focussed for the boardroom for a decade or more. From here your ability to create and to influence from a place of integrity and uniquely you-ness is massively leveraged. Competitors, customers and the rest of the company are watching and learning from your style. You may not know it yet, but in your part of the corporate world … you’re already a super-star!

Jennifer Broadley is one of the UK's leading executive coaches. She works with corporate leaders, business directors and successful entrepreneurs. She specialises in CEO coaching, prosperity coaching and providing the most cutting-edge and intuitive leadership and personal success programs in the UK. Jennifer is passionate about the ongoing self improvement of the world's future business leaders – the way-showers for our precious next generation. She coaches, speaks, writes and runs workshops on 'The 7 Steps to Personal & Professional Freedom'®. You can buy her book of the same name from www.Amazon.co.uk You can call, email or message Jennifer from www.JenniferBroadley.com.

Executive Leadership – It’s Different Now …

Posted 25 July, 2012 by Jennifer

When I took my first job in the corporate publishing industry over twenty years ago the culture was very different to what I know from the various corporates I deliver executive leadership coaching to now. In the 90s there was still a sense of having to do your time. You most likely had to have a university degree before you worked your way up from assistant to manager and from there to director and onward (if you hadn’t keeled over) to the board of the company. Normal was for that process to take decades! Super-dullsville!!

Move forward to 2012 and there’s a different type of leadership developing. It give less weight to who you know and what’s your background and more to meritocracy, personal passion, drive and accountability. With the right education – and that doesn’t have to mean university – relevant experience and, most importantly, strong personal and professional skills, leaders in corporates can achieve recognition and directorships in their late 20s and early 30s.

A few (but an increasing number) are going out on their own and leading multi-million (and billion) pound operations before their thirtieth birthday. Here’s an important question though: is it more impressive to be a CEO at 35 than it is at 55 years old?

My answer … ‘no’.

Heres’ what’s truly impressive: any person – young, middle aged, pensioner, male, female, any culture, any socio-economic background – investing in themselves to a point where they recognise the keys of a true leader: vision, integrity, collaboration, transparency, enablement, compassion and gratitude.

The most frequent challenge I see in delivering executive leadership coaching is when a leader has forgotten that their role is to serve. A product or service will only thrive when customers, clients, readers, listeners, viewers have a happy experience of it. And the company itself can only deliver that when their designers, writers, developers, marketeers, sales agents and operations directors are bought into a vision and empowered to deliver.

It’s always about people, it’s always about evolving (an idea, a brand, a way of distributing), it’s always about a mindset of adventuring and seeing new opportunities. If courage and clarity are modeled in a CEO that spirit will filter out to the directors and their management teams as will honesty, respect and ego-lessness.

My 20 years ago experience was so much based around a fear & lack model too (what’s in it for me) – you had to do as instructed by your manager because she was following a mandate from her director. It was like an extension of school.

Today though, the most dynamic companies out there use a model of respect and abundance – CEOs acknowledging that they don’t hold all the solutions but they do know how to hire creative thinkers and dynamic communicators and invest in their expansion over a given term.

My greatest satisfaction in executive leadership coaching is to have a corporate decision maker remember his or her own talents, creativity and courage. To get clear once again about changes and choices; because when they’re inspired they’re inspiring.

Your Ceiling of Success

Posted 11 July, 2012 by Jennifer

You know how sometimes it takes an intensity of the same thing to occur multiple times before the penny drops? Like 5 super-valuable executives leave the company within a 3 month period before a CEO recognises that they’ve all been reporting to the same undeveloped senior director. Or targets go unmet over 6 terms in a sales department although the training’s great, before the issue is pinpointed that the client relationship management software has glitches and requires an investment and update.

Recently I had an influx of senior executives, from a range of companies and backgrounds but who had all excelled in their roles early in their careers. It took me a while to recognise the pattern – each of them was in his or her early 40s; they were directing their business sectors, if not MDing the entire company; they were effective in their role and respected within the company; each was happy personally, in a committed partnership with children; and crucially … each had come to a point where their apparent personal & professional success was no longer fully satisfying.

There’s a program that I work on with senior executives called The 7 Steps to Personal & Professional Freedom (you can get the simple version in my book of the same title – available on Amazon.co.uk), and the first step is always Clear & Courageous Thinking. It’s what we do, consciously or otherwise, when we imagine the outcome we want for our lives. Many people picture a version of what they’ve seen their parents achieve (so doctor’s children become doctors, teacher’s children go into teaching) and expand on it a little. Others have dreams as children with no model present in their family or social groups (the daughter of a miner becomes a entrepreneur, or the son of a plumber becomes a lawyer).

Wherever I see high achievement in executives in their late 30s and early 40s, there’s been a clear thinking process since childhood, which has often involved bigger-than-average risk and action taking to get there – that’s the courageous part – (so they might have moved country with small children whilst in their 30s in order to say ‘yes’ to the next corporate step up; or they might have taken a temporary salary cut at a key point in their career in order to shift from an creative path to a commercial path because it looked as though there might be more longevity and opportunity there in the long run).

Here’s the challenge though – those who have held a clear and courageous vision since childhood often achieve the outcome within 10-15 years of their post-university career. And that doesn’t fit with the historic story of ‘work until your 60, then retire rich and happy’. They’re already rich and happy and they’re only 42 years old! These executive are managing a ceiling of success because they had no clue to imaging bigger, brighter or more purposeful.

Breaking through the ceiling is where a successful director will ask ‘so what does ‘more’ look like?’, or ‘how do I add meaning to my ambition?’, or ‘what if I took all my transferable skills and knowledge and started again from ground up?’. It’s a beautiful piece of new, clear and courageous thinking; the next step of expansion. And, similar to when they were children, the adventure’s just beginning and the sky’s no limit!

Leadership Success: clarity, passion, teamwork

Posted 30 April, 2012 by Jennifer

The great thing about coaching leadership success is that it naturally has a positive ripple effect throughout the rest of the company. Directors get clear, they speak with expectation and inspiration to their managers and in turn those managers create a culture of unlimited possibilities within their teams – a win for productivity, for the organisation and for its customers.

So what does it take for a business leader to motivate a team to operate at peak potential? Clarity, enthusiasm and motivation all contribute – that takes body, mind and heart know-how. The ‘x-factor’ for limitless results is always the same … add soul to the equation. Here’s some of what I know about that:

Energy organises around what is most articulate in your system. When your predominant resonance is one of expectation, you attract excitement, when it’s one of progress you attract action, one of confusion you attract mixed messages, one of conflict you attract aggression, one of expansion you attract opportunities.

It’s important to equip yourself with a colourful vocabulary around the subject you’re passionate about. Practice speaking out how great it’s going to be to achieve that promotion, build that team, launch that new product line, expand into that region or sell that millionth unit. Everything is achieved with less effort when your predominant vibration is one of already having achieved the result you’re dreaming of.

As a leader:

Everything you do influences others: your words, your attitude, your humour, your discipline.
Be clear (and if you’re not, get a coach and get clear) – because directors and managers will model your message. There’s got to be a sense that a team know how their contribution fits into the big picture, and how that’s valued overall by the organisation. Clarity will cut through timelines like nothing else in business.
Get to know the human capital available to you. You may have an Einstein on your payroll; she may know how to deliver a process or a product that’s unlike anything anyone’s see before. If that’s the case you really want to have access to that genius.

Coaching leadership success is all about placing the success of a leader’s results squarely in the realms of their own responsibility. The more you invest in yourself the more limitless the possibilities you create for yourself and for those around you – personally and professionally!

Coaching conscious leaders

Posted 1 March, 2012 by Jennifer

It takes an aware and bold leader to continue to step into areas of discomfort as they stretch themselves in the name of personal & professional development. They know already the link between self development and higher results – and they make conscious decisions to commit the time and effort to the ongoing refinement of thoughts, words, actions, skills.

Most leaders I’ve worked with are:

Clear thinkers – the conversations they’re having in the moment have a ‘how is this contributing to the biggest future’ slant on them
Resilient – they don’t take knock-backs personally. They learn, adjust, get up and approach again from a different angle
Risk takers – the next steps are calculated and when the key people are in the position they’re going

Beyond this awareness are servant leaders who in addition:

Engage their heart – they consider the individuals, they go beyond ‘biggest future’ to ‘legacy’
Emit authenticity – they’re healthy, disciplined, inspired and conscious that ‘all of it’ (people, attitude, ethos, standards, respect …) contributes to ultimate success and results
Live accountably – there’s no blaming; just the highest personal standards of clarity, impeccable speech & motivation and they ‘be the change they want to see’

In a recent conversation I heard this: ‘most of the adults I work with use the same emotional strategies they were using in their teens’. Thankfully that’s not my own experience with my clients, but I get what he meant in saying that.

If you take 100% responsibility for evolving into the sort of person who can be, do, have and achieve the things you dream about, you can experience the freedom that goes with it; because then everything’s something you can do something about.

Coaching conscious leadership is tough head, heart & soul work. Persistence in strengthening those skill-sets though brings with it unparalleled results, extraordinary rewards and individuals who literally become beacons in their lifetime.

Say it like it is … the ‘whole’ truth

Posted 21 February, 2012 by Jennifer

I can talk about leadership development and companies can hire me as an executive coach to encourage more advanced and successful leadership but I may as well be a lorry driver (a secret fantasy of mine since the Yorkie advert era) and they may as well torch their people-investment spend if we can’t talk about the truth. The WHOLE truth. Here’s some of what I’ve been processing with various executives this week:

We’re definitely committed to your part in the company’s succession planning – but we are making a round of redundancies and it’s unconfirmed as to who’s in that mix
We value your experience and your results are unparalleled – however, we can’t invest further in your team to free you up to do what only you can do
It’s just the culture of the company – the systems are established and can’t be changed. It’s too big a conversation over too long a period to take advantage of the opportunity that’s presenting itself right in this moment

Here’s why change takes SO long to put in place in some large corporates … because even the finest leaders find it challenging to support a concept that may result in them losing their job!

I’m not saying that leaders, MDs, board members and directors don’t have exceptionally valuable experience to offer to the corporate mix … in the majority of cases, of course they do! But if you keep telling the story that ‘the next stage of how this company can serve its clients (readers, listeners, customers, patients, subscribers) has to be designed to keep me in the picture’ you may be limiting your service to the company, making decisions from a place of fear and lack as opposed to freedom and abundance.

The truth will set you free means that:

when you sense something is right and purposeful – trust that you will be respected and rewarded by speaking it out and boldly enabling the most enlightened solutions to come to pass
you may have to learn to communicate at a much higher level – and trust that chaos and ‘pruning’ are part of the process of developing a healthier, more flexible, transparent and authentic way of doing future business
you stand up and take action with 100% integrity – even when speaking out the tough parts requires humility – and by doing so, in today’s world of corporate leadership you will set yourself apart

I leave you with some word from one of the biggest rule breakers and new thinkers of our recent corporate business heritage, Steve Jobs:

“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

‘I Wanted to Design; Now I Lead’ …

Posted 11 January, 2012 by Jennifer

What happens when the thing you loved doing the most – the reason you stepped up for your chosen career – is no longer present in your job?

I’ve spoken to directors who were designers, managers who were mechanics, and leaders who were lifeguards – all of whom have progressed far enough in their careers that the activity that made them stand out in the first place has been downsized to almost zero and replaced with leadership responsibilities primarily comprising of strategy and motivating others.

It’s not entirely a bad thing. And it could easily be called ‘natural career progression’. If it describes you then know this; stepping forward into leadership is best when:

you’re still involved with people who are doing the thing you loved – and you can inspire them
the knowledge you acquired developing the skill-set of your passion can continue to be shared
by doing so, you discover something more about yourself that you couldn’t have aspired to at the outset of your career journey

I don’t know any career newbees who when asked ‘what would you like to be’, they answer ‘A leader’, ‘A CEO’, or ‘A board director’. Instead they aspire to be architects, clothes designers, marine engineers, environmental scientist, flower importers – you know? Things that directly link them to the product or service they want to offer to others.

My question is this: if leadership is naturally what we all progress towards then how come we don’t:

talk about it to our students and new starts to prepare them for going beyond their ‘first stage’ career
equip our directors with a full leadership skill set in as much detail as we would a doctor
support leaders constantly so that in their rising to the top of our organisations, they continue to exude the creativity and innovation that we know they inherently own because we saw it displayed in their ‘stage 1′ passion

When a company’s leaders are disciplined and successful, but not 100% passionate about the role they’ve progressed to, not only does the organisation lose their return on investment in that person, they also haemorrhage possibility, opportunity and competitive edge.

No one would drive a car with a leak in the petrol tank – it limits the speed and potential of you getting from A to B. So why do we accept a reduced performance in our most valued and invested-in employees?

To get way out in front in 2012, here’s where I believe the treasure lies:

FOCUS on your key 10-20 performers and, especially if they’re outstanding, invest further in them (coaching, mentoring, enabling)
CREATE (or access) a platform which brings together leaders from different, non-competitive disciplines and companies to share stories that inspire and prompt radical, new thinking and stimulating possibilities (the TED.com theory: ideas worth sharing)
TALK! If you’re an HR Director or Talent Manager, get out there and do the rounds with your board members and fellow directors – find out the development they’d most value.
TALK! If you’re a director or leader in your business, go and find your Learning & Development contact and ask them what the possibilities are for you to actively evolve yourself and your results this year
TALK! If you’re from an organisation where you know there’s a valuable conversation to be had with a counterpart in a non-competitive organisations, pick up the phone, call him/her and get the revolution started.

Born for Something Bigger

Posted 4 November, 2011 by Jennifer

How much do you think you compromise on a day-to-day basis? Do you do it in work, in your relationships, in the stories you tell yourself about the choices you do and don’t have? Where did you learn those notions, those stories you tell yourself are ‘the one right way’? And is it easier to justify the justifying because you’re surrounded by people who are doing the exact same thing?

If any of this sounds familiar to you, you’re not alone!. I’ve had some extraordinary conversations this week with successful directors in choice corporate positions. Some of the cultural assumptions I’m hearing include:

I don’t have a choice really, that’s where the company’s headed, everyone’s in the same boat
Although I dread work sometimes, I’m lucky really … loads of people I know would love to have this job
I couldn’t set up on my own – it would take years to match this salary and my family are depending on me
If I stepped up to a more senior role I’d be more accountable and that means more hours
Noone has conversations about ‘purpose’ or ‘meaning’ here – it’s just not done – I’d be laughed at

Without transparent conversation everyone thinks they’re the only one who’s not living the dream, the only one who’s compromising and the only one who’s frustrated that today is SO predictably similar to yesterday and, god forbid, tomorrow too! The truth is that most of your colleagues are aspiring to evolve, to have real conversations about real things and to start to live as authentically in their place of work as they do outside.

So where do you start with something as significant as playing a bigger game? It’s a step-at-a-time kind of process, but start today and you’ll be telling some entirely different stories in a short month’s time. Here are some suggestions:

Once a day, say something genuine (a compliment, an observation, a personal thought) that stretches you out of your comfort zone: ‘I liked the way you spoke to that client. You’re very sincere. I find it challenging to shift my mind away from corporate targets and relate so openly.’
Ask at least 1 question (beyond ‘how are you, fine?’!!) of each person you speak with in a day that’s not work-related
Genuinely listen to what’s being said and ask yourself (and others) – ‘how could we add more meaning to this’
Talk to your customers, readers, viewers, listeners and ask them how what’s good could be better
Commit to personal & professional mastery and do one thing each day that makes your life richer

Ultimately a company is as successful as those who are leading it, holding the vision, and connecting the purpose of their culture, product & service to the relevance of their customers lives. When you step out of the intellect and engage with ‘meaning’ you let go the effort of up-stream and start to move with the current.

When you say ‘I messed up’,it’s real & people can relate. When you say ‘I don’t know, can we figure it out together’ there’s shared purpose. When you speak out that ‘Let’s hold an intention that in 6 months time we’ll all be working less, earning more and in our freed up time be doing more sport, playing more music and hanging out more with our partners … let’s make that happen’, you’re tapping into an energy that has the power to engage massive creativity & solutions.

Playing BIG is an arena where justifications are replace by opportunities. Only YOU know your heart (and if you’re not 100% clear, then 2 hours in a quiet room with a blank piece of paper and this question ‘What do I really want’ – work, romance, finances, health, recreation, family & friends, personal growth, service to others – will get you significantly closer to your answer). Only YOU know how this part of your career fits with your biggest purpose.

Playing BIG is not rocket science. You DO have to separate yourself from the ‘nay sayers’. You DO have to develop a process of conscious observation of your own limited thinking. You DO have to be bold, say yes … and leap.

The opposite of courage is not cowardice, it’s conformity!

The CEO and Business Leaders’ Solutions to Simplify

Posted 4 October, 2011 by Jennifer

When conducting seminars and workshops for leaders of medium and large companies, occasionally I’ll meet a“revealer.” These are the people who will speak out about their success process without being nervous of disclosing techniques.

It’s a positive trait, and one where I can take the opportunity to further explore a leader’s strategies: “How did you do it?”, “What were your biggest challenges”, “what kept you motivated”.

For some it was the right timing, for others they brought the right team around them, and for others still they acted ‘consciously’ as much as possible, constantly refining their vision and leadership until the point of breakthrough. Without exception though every successful leader I speak to hasdeveloped methods of belief and persistence and they’ve invested time… A LOT of time.

Some talk about the early days when 16 to 20 hour days were required just to meet their objectives for the month! We’ve all touched on a bit of that madness, but sustaining this sort of time commitment is a catalyst for a breakdown. So …

How do we create sustainable success? How do we accomplish growth over short and long periodswith the least effort possible? How do we use our unique talents in the most effective way to lead and to inspire increase?

The secret … simplify!

Here’s what the “revealers”, and the more reserved leaders, say about cultivating simplicity:

Develop deep intuition:
Don’t be guided by your impulses or by a range of opinions from others who aren’t fully invested in the vision or the outcome. Relax, sit down, and ask yourself, “how does this process / decision contribute to the big picture”, “what other choices and resources do I have available”, “Is this the most efficient& effective way to proceed?”

Delegate efficiently:
Micro-managing is limiting. You can pioneer a new process … but then source someone who’s gifted in that area to do subsequent repetitions – a designer, administrator, presenter, team-builder or technical genius. They needn’t be in-house. Train them, empower them and trust them to do what they do best. And you? You move forward and do what you do best.

Embrace technology:
Banking, accounting, communicating, sharing, updating, planning, storing, processing — there are some awesome technologies out there (and more cost effective and innovative than in-house teams sometimes)that aren’t taken advantage of by the biggest companies. Embracing technology may take some investment but when it streamlines your business and reduces your long-term costs – you’ll be glad you were smart and brave ‘back then’ to make the shift.

Honour deadlines:
Put a limit on how much time you spend on marketing, financing, recruiting, innovating, delivering and conducting meetings. The goal here is to keep to a flow of innovation, development, launching, feedback and refinement. The ‘pressure’ of a deadline can expose extraordinary creativity. And I’ve seen inspired leaders ‘un-develop’ their perfectionist tendencies and create rapid growth using the mantra ‘good is good enough’.

Collaborate:
The best strategic partnerships will shortcut the amount of time you spend looking for new customers, suppliers, vendors, networks and systems. The future of successful business is becoming less about secrecy and competition and shifting more towards rich customer relationship, service, sharing, collaborating, empathetic joint ventures and transparentshared knowledge.

Successful Leadership – Get Plugged In!

Posted 21 June, 2011 by Jennifer

I’ve often heard when working with a corporate leadership client – ‘well I haven’t told anyone I’m working with you – I don’t want them to know there’s a problem’. And I have to ask myself ‘where has this message come from’ because I certainly don’t work with clients because there’s a problem (nor do any of my associate executive coaches) – I work with clients who are whole, capable, already successful AND have unreleased potential.

And here’s the thing – everyone I know has unreleased potential, even the highest fliers in their field – JK Rowling, Bill Gates, Paul Polman (CEO Unilever), Larry Page & Sergey Brin (Founders, Google), Roger Federer – whether sport, business or creative arts there never comes a point when you can say, ‘I know all I could ever know’ or ‘I have contributed all I’m able to contribute’.

The shift I work with my clients on is to become conscious of their infinite power to create and contribute. You see 99.9% of people on our planet don’t yet know that with every thought they think, they create something – thoughts are things. So we meander through life with unchecked thinking - what will I write in that proposal, I wish I had a different boss, wouldn’t it be great to win the lottery, who would I date if I could choose anyone at all, what shall I have for dinner tonight, oh, yes, that proposal – having no idea that these thoughts are creating an attraction to the outcome as we think them.

Also, about 97% of the thoughts that occur in our mind happen at a subconscious level. Anything that has to happen frequently – movement, driving, assessing a persons status, choosing the words we speak out, our emotional response to seeing lovers kissing – is predominantly in the domain of the automated part of ourselves. To actively manage what we’re creating, we have to override some of that automation (where there are limited beliefs) with some new likelihoods.

Infinite possibilities come from our ability to tap into our soul – the design of who we are in connection to all that is. It’s like a toaster plugging into the electricity supply – it can only do what it’s designed to do by having this network of power run through it. And that electricity is always there – just waiting. It doesn’t care if it’s powering a kettle, an iMac, a hairdryer or a mobile phone. It just gives out the essence of what it is to allow a product to be of service.

Same thing applies with Infinite Possibility (or universal potential) – our soul’s the plug by which we get consciously connected to it. And the ‘flow’ we connect to doesn’t make choices around worthiness, status or level to which we aspire; it’s just fully available to everyone - man, woman, rich, poor, clear, confused, young, old – all cultures, all abilities, all visions.

So when you’re considering what it takes for you to be even more of a successful leader that you already are, ask your executive ‘electrician’ about how to connect your soul to unlimited Source energy. Infinite Possibility is what dynamic, fluent, innovative leadership is all about. Make the shift from unconscious to conscious business leadership; from ambition to meaning; and from seeing problems to acknowledging unreleased potential.